Microsoft Teams is a leading communication platform. Enabling effortless communication and collaboration among teams.
A clear and professional audio experience adds credibility and encourages active participation in which the teams application sometimes lag behing.
Many people face the Teams Mic not working issue during their WFH conference calls and often results in poor communication.
If you have encountered a similar situation, you might need a troubleshooting guide to get your microphone run again.
How To fix Teams Mic Not Working Issue?
Before we jump into the complexity of fixing the mic. One common cause that promotes mic distortion or mic static is the in-built microphone.
The audio input is typically captured by the device’s default microphone. Which is often the built-in microphone.
If the built-in microphone is distorted, it will capture and transmit that distorted audio to the meeting participants through Teams.
However, if you have encountered an issue that has completely prohibited conversation here are the possible fixes.
[Solution 1] – Check Hardware and Connections
Before you invest your time in finding complex issues. Start simple. Ensure you have a secured connection and no loose cable hanging from the port.
Make sure that the cables are undamaged and plugged correctly.
Test your microphone on other applications or platforms to verify if the issue is specific to Microsoft Teams.
[Solution 2] – Grant App Permission
If you have cleared the first step and the problem persists. You might need to check app settings to ensure that the app has access to use the system’s microphone.
In some cases, the microphone may not work in Teams due to permissions settings.
To rectify this, follow these steps.
- Open Teams and go to settings.
- Within the menu select the “permission” tab
- Ensure that the permission toggle of the microphone is turned on.
- Rectify, confirm, and check your microphone
[Solution 3] – Update Teams and Audio Driver
Sudden software updates and corrupted audio drivers can greatly impact your microphone.
If you haven’t updated the Teams application, the outdated version may create a bridge between audio quality and clarity.
Check for updates by clicking on your profile picture in Teams and selecting “Check for updates.”
If there are updates available. Click on the tab and install it. Similarly, check the audio drivers.
To update audio drivers, open the Device Manager on your computer, locate the audio device, right-click, and select “Update driver.”
[Solution 4] – Adjust Microphone Settings
Teams offer various customize microphone settings. Make sure you have adjusted the microphone accordingly. To ensure you have selected the right microphone follow the steps below.
- Go to settings and select “devices” from the menu
- Within “devices” select the “audio drivers” section
- Ensure that the correct microphone is enabled as the “default device”
- Adjust the microphone volume and sensitivity settings to an appropriate level.
[Solution 5] – Test with another Application
Testing your microphone with another application is an essential step in troubleshooting microphone issues. This step can rectify whether the issue lies within the system or the application itself.
Select any application that utilizes audio and supports microphone input. Some commonly used options include Skype, Zoom, Discord, or even the default Voice Recorder application on your computer.
If the microphone runs perfectly on other applications. The issue may lie within the Teams.
[Solution 6] – Clear Team Cache
The cache is a temporary storage location where Teams stores data. This improves performance and loads frequently accessed information faster.
However, corrupted or outdated cache files can sometimes interfere with the proper functioning of the microphone. Clearing Teams cache can help resolve these problems.
- Close Microsoft Teams Application
- Press the Window key +R to open the dialogue box
- Type “%appdata%\Microsoft\Teams” and press Enter.
- Delete all the file folders within the Teams folder, excluding the “data” folder
- Restart Teams and check the microphone.
[Solution 7] – Reinstall Teams
If the above troubleshooting did not help to fix the microphone. You might want to reinstall the app to get rid of software conflicts.
Uninstall Teams from your computer. Download the latest version of Teams from the official Microsoft website.
Set up the application on your computer. Login to your credentials and check if the microphone works.
Dealing with a muffled microphone can be frustrating. A microphone is a main component of Teams meetings. Most issues can be resolved by following the troubleshooting steps outlined above.
By checking hardware connections, adjusting settings, updating software, and performing a few other troubleshooting steps, you can get your Teams microphone back to functioning properly.
Remember, if the teams Mic Not Working issue still persists, it might be worth reaching out to the Microsoft Teams support team for further assistance.
Frequently Asked Questions
Q1. Why can’t people hear me on Teams
Ans: If people cannot hear your voice on teams. It is either you have muted yourself or you have bad network connectivity. Ensure you have a secured network that transcends audio smoothly. Make sure the correct microphone is selected as the input device from the settings.
Q2. Why is my microphone not working?
Ans: There can be many reasons why your microphone is not working. One is the physical connection. Ensure that the microphone is properly connected to your computer or devices. Some microphones may come with a physical mute button. Ensure they are disabled, as this can prevent your microphone from picking up sound.
Q3. How do I test my mic on Teams?
Ans: To test your mic on teams. Go to settings and tab on “devices” Select the correct microphone within the settings. Now click “Make a test call”. Once clicked follow the prompts that follow. Record and playback a message to test your microphone. If you encounter any issues during the test, or people can’t hear you. Refer to the troubleshooting steps mentioned to fix the microphone.
Q4. Why is my Microphone Jack not working?
Ans: If your microphone jack is not working. Check the physical connection, and make sure the microphone is securely plugged into the correct jack. To determine the issue. Check your microphone with another device. To check if the issue is with the microphone or the jack.
Q5. How do I enable the microphone jack?
Ans: To enable the microphone jack on your device. Ensure your microphone is connected to the microphone jack on your device. Right-click on the speaker icon in the taskbar in Windows and system preference in MacOS and tap “sound”. Select the microphone input device you want to use from the available options.